NewsLetter FAQ

Brief answers to installation and operation questions. The complete procedures are in the documentation.

Do I need to install Newsletter separately?

No. The local package 1.2.1 includes the Newsletter 9.3.0 kernel. If it detects a compatible external Newsletter already active, it reuses that core.

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Why isn't a newsletter generated at the scheduled time?

Check cron, time zone, channel status and delay policy. By default, a schedule that arrives on another day is discarded; optional recovery has a limited window.

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Is Fluent Forms required?

Only to use your forms integration. Check email, list, and consent mapping if a subscription doesn't appear.

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Why isn't the AI ​​responding?

Checks for appropriate provider authorization, licensing where necessary, and diagnosis. The consents of IA WordPress and the Newsletter service are independent.

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Why isn't an update showing up?

There must be a supported publication with a signed manifest and a trusted public key configured. Check PHP Sodium, ZipArchive and diagnostics before changing settings.

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Does the demo send emails or use AI?

No. The theme demo only updates a local preview in the browser; It does not send emails, it does not save the content and it does not use AI.

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Does the counter represent installations?

No. Counts download responses completed by the server and separates approximate repetitions; It does not accredit unique facilities or people.

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What happens when you reach 100,000 downloads?

A prompt is displayed to evaluate premium plans. Achieving that goal does not result in charges or automatic changes to the license of the code received.

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Where do I request support?

Uses the official Support Desk from PluginFiles and includes versions, affected module and reproduction steps, without passwords or subscriber data.

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Open the official help center